Bahamas

CK 700 Debt Collection Strategies and Techniques for Banks and Other Financial Institutions
Fidelity Bank Bahamas Limited

All information shared in the program was necessary. The information brought new life to collections. The dots were connected. The program will improve my effectiveness by applying the strategies of pre-calling and closing the call. The instructor’s presentation was concise and focus driven. He gave appropriate examples to support each subject. The instructor’s teaching gave participants an opportunity to give feedback. He created a simple approach to the training. It was concise and clear to understand. I would attend further training with this instructor.

Sabrina Barr-Cash, Collections Rep/PBR, Fidelity Bank Bahamas Limited

All parts of the program were valuable because it was all related to the daily activity of a collector. All the information was necessary to be efficient and effective. I think this program is extremely information for any company that relies on collections for day-to-day activity and success. The program will improve my effectiveness. It will help me to analyze my productivity and know what is required and how I must go about doing my daily responsibilities. The instructor is very thorough as it related to applying his self-experience to the program. I would attend further training with this instructor.

Talitha Wallace, Card Services, Fidelity Bank Bahamas Limited

The entire program was valuable because it has enhanced my knowledge with reference to my collections effort. The program is very informative and motivational. The program has provided me with new methods of collection. It has allowed me to become more effective with my daily functions. The program should be five days. I think we need this training at least twice a year. The instructor was very informative and made the entire session a learning environment. I would attend further training with this instructor.

Chavez Thompson, Collections, Fidelity Bank Bahamas Limited

All areas of the course were most useful. I would like a follow up training session. The instructor was an excellent presenter. The program will help me to improve my effectiveness and efficiency. It will also improve my professional and personal growth. I will attend further training with this instructor.

Rodger Pinder, Collections, Fidelity Bank Bahamas Limited

I would recommend this program to others. The instructor was very educational and informative. I would attend further training with this instructor.

Gregory Jones, Collections, Fidelity Bank Bahamas Limited

I would recommend this program to others. The information presented was informative and would be helpful to all collection officers. It would help you to enhance the overall social wellbeing of the collection department. The program will allow us to improve our collections performance and targets. The instructor’s presentation was well presented. I will attend further training with this instructor.

Dazelle Johnson, Collections Department, Fidelity Bank Bahamas Limited

All aspects of the program were valuable. I would recommend this program to others. This program would improve my effectiveness. The instructor’s teaching style was excellent. I would attend further training with this instructor.

Spurgeon Johnson, Collections Department, Fidelity Bank Bahamas Limited

I would recommend this program to others. This program would be able to educate and motivate persons in the professional world, in particular, those in collections and customer service. This program heightened my collection awareness. The instructor’s teaching style/methods were excellent. His presentation style and presentation of the program should be highly recommended to other organizations in the Bahamas. I would attend further training with this instructor.

Tanisha Clarke, Card Service, Fidelity Bank Bahamas Limited

The program was very informative. I would recommend it to others. The program will improve our effectiveness. We need to put what we learned to the test. Overall, the training was persuasive, informative and was an eye opener. The instructor was very hands on. He broke the data down in simple terms. He kept the class informed, alert and enthusiastic. I would attend further training with this instructor.

Simeon Dean, Collections Department, Fidelity Bank Bahamas Limited

The program was very informative and practical. The instructor explained the material well and was practical. I would attend further training with this instructor.

Rory Newbold, Collections, Fidelity Bank Bahamas Limited