Bermuda

CK 700-Debt Collection Strategies & Techniques
Department of Social Insurance

This program has improved my effectiveness. I received a great deal of knowledge. It was a very valuable course and I can definitely use all the information taught in the class. I would also recommend various department heads to take this course. I wouldn’t change anything about this program. In fact, I look forward to attending more of these trainings.

Ronway Burey, Accountant General, Department of Social Insurance, Bermuda

I found this program to be of great value to me. It definitely improved my effectiveness in managing debt collection. The instructor was very clear and concise in providing information that was relevant to my own job responsibilities and gave sufficient examples on how to apply various skills and knowledge to my duties and responsibilities. I would recommend this program to others. It would be very helpful for all employers dealing with debtors.

Quay Wade, Department of Social Insurance, Bermuda

I enjoyed this program. The level of skill or knowledge I had before attending this program does not compare to what I have gained after attending the program. I found that most parts of the training were very relevant to the job responsibilities in my department. The instructor was very thorough and concise in his presentation. This program proved to be very effective and I would definitely recommend it to others.

Sherie Wilson, Department of Social Insurance, Bermuda

This is a detailed program which provides relevant information and concepts necessary to effectively perform my job duties in debt collection. Learning about debt collection strategies is a vital component in debt collection, was of most value to me. This program improved my effectiveness by providing much information on the role between the customer service representative, debt collectors and the client. I would definitely recommend this program to others. 

Jene Charles, Compliance Officer, Department of Social Insurance, Bermuda

WOW! The entire program was valuable. The information that I gained from this training could be implemented in my day to day job responsibilities and duties. Learning was enjoyable and the concepts, facts, principles, and skills were well detailed. I would not change anything about this program. In fact, I would recommend it to others to improve their effectiveness in debt collection management. The instructor did well in presenting very interesting debt collection information. I definitely look forward to attending the next training session.

LaTonya-Marie Rogers, Department of Social Insurance, Bermuda

All aspects of this program were of great value to me. As an employee in the debt collection environment, I have gained more knowledge from this program on how to perform certain job functions with more effectiveness. I am now aware of the importance of getting delinquent accounts out on time and the need for updating filing and telecommunication systems. I am very impressed with the instructor’s teaching style. I would recommend this program to others because it will improve productivity in the debt collection environment.

Jennifer G. Eve, Accountant General, Department of Social Insurance, Bermuda

This program was very educational. I found every aspect of it to be of value to me. The instructor was very clear and creative in his presentation about debt collection. I would not change anything about this program. In fact, I learned different strategies and techniques on how to collect funds. I look forward to the next training.

Georgette Bremar, Department of Social Insurance, Bermuda

The concepts and principles of this program were excellent. I gained knowledge on how to practice and apply different techniques of debt collection, to my own job responsibilities. There was much opportunity for discussion with others as well as the instructor. Therefore, I was able to gain different ideas and strategies from my fellow classmates. I am definitely able to say that I know more now than before.

Dawnnae Ming, Department of Social Insurance, Bermuda

Great Training!! The entire program was very valuable to me. I had no prior knowledge of the information entailed in this training. This program proved to be very effective and effective. I can now apply the skills and knowledge I have gained on my job. I really enjoyed this program, especially the instructor. He was very informative and enthusiastic. I will definitely attend future trainings.

Belvina Burt, Department of Social Insurance, Bermuda