CK 700-Debt Collection Strategies & Techniques
Bahamas Development Bank
I would recommend this training to other debt collectors because it opens my understanding of the numerous shortcomings that occur in debt collection departments. This training has helped me to become a more efficient communicator with clients and would increase the success of my collection department. The various steps of calling clients was of most value to me; highlighting, various shortcomings of calls I’ve made. The instructor was very knowledgeable about the topics and was able to explain his points effectively.
Loran Coleby, Branch Manager, Bahamas Development Bank, Bahamas
This was really an intensive, knowledgeable course. The training was impressive so much so that I would like to attend another training with Cohen and Klein. Many things that I learnt were new to me and now I can implement these things for improvement and efficiency in my department. The instructor was very professional and absolutely knew the subject matter.
Donna Pratt, Legal Officer/Collections, Bahamas Development Bank, Bahamas
This program is a must for any debt collection department to progress. Now I know how a debt collection department should function and how it is integrated within the organization. A resounding yes-The instructor knows the subject and imparts it well to the participants.
Paul Moxey, Assistant Manager, Bahamas Development Bank, Bahamas.
The information will no doubt improve my effectiveness. The information should be passed on to other collectors so that the bank becomes a model institution.
Lamont Wallace, Operations Officer, Bahamas Development Bank, Bahamas.
This program will certainly increase my effectiveness once new goals, targets and mission statements are implemented. I would recommend this program because it was quite a lot of meaningful information. The instructor is well versed on the topic and highly professional.
Barbaramae Young, Bahamas Development Bank, Bahamas