Contact

Wall Street Office Address:
30 Wall Street
8th Floor
New York, NY 10005-2205

Telephone: 212-709-8026
Fax: 212-943-2300

 

8362 Pines Blvd.
Suite 289
Pembroke Pines, FL 33024

Telephone: 954-731-6340
Fax: 954-731-6606


 

List of available courses

CK 300 Healthcare Collection Techniques for Healthcare & Hospital Staff- Caribbean
CK 400 Healthcare Collection Management for Managers & Supervisors- Caribbean Topics
CK 500 Credit & Collection Management (Consumer and Collection Topics for Managers & Supervisors)
CK 600 Debt Collection Management Strategies for Managers & Supervisors
CK 700 Debt Collection Strategies & Techniques for New &Experienced Collectors
CK 800 Customer Service, Marketing & Sales Techniques for Sales & Customer Service Representatives and all Front Line Staff
CK 900 Customer ervices & Communication Techniques for Hotel & Hospitality Industry Front Line Staff
CK 1000 Marketing & Public Relation Techniques for Hotel & Hospitality Industry - Managers & Supervisors
CK 1100 Marketing & Public Relation Techniques for Public & Private Sector Corporations - Managers & Supervisors
CK 1200 Hotel & Hospitality Operation for the 21st Century for Managers & Supervisors
CK 1300 Human Resources Management for Hotel & Hospitality Industry Managers & Supervisors
CK 1400 Human Resources Management for Private & Public Sector Corporations for Managers & Supervisors
CK 1500 Hospitality Law: Hotel, Travel & Tourism Industry
CK 1600 Sexual Harassment & Discrimination Compliance for Hotel & Hospitality Industry
for Managers & Supervisors
CK 1700 Sexual Harassment & Discrimination Compliance for Private & Public Sector Corporations for Managers & Supervisors
CK 1800 Customer Service Techniques for Airports Front Line Staff, as well as, Customs & Immigration Officers
CK 2000 Supervisory Management Techniques for Private & Public Sector Corporation
CK 2001 Supervisory Management Techniques for Hotel & Hospitality Industry
CK 2002 Stress & Time Management Techniques for Managers & Supervisors
CK 2003 Leadership & Communication Techniques for Managers & Supervisors
CK 2004 Coaching, Mentoring & Teambuilding Techniques for Managers & Supervisors
CK 2005 Recruitment, Interviewing & Selection Process Techniques for Managers & Supervisors
CK 2007 Training Design and Presentation Delivery (Train the Trainer)
CK 2009 Management Strategies & Techniques for Managers & Supervisors
CK 2100 Project Management & Goal Setting Strategies
CK 2200 Hotel Reservation & Customer Service Procedures for Front Line Staff
CK 2300 Housekeeping & Customer Service Procedures
CK 2400   Loss Prevention & Hotel Security Procedures
CK 2500 Small Business Formation & Development for Newer Inexperienced Business Owners
CK 2600 Teambuilding & Empowerment Techniques for Team Leaders & Supervisors
CK 2700 Administrative Assistant Procedures for All Clerical Staff
CK2800 Call Center (Telemarketing) & Sales Procedures for Call Centers for Front Line Staff
CK 2900 Pharmacy Technician Procedures
CK 3000 Risk Management Procedures & Techniques
CK 3100 Consulting Management Strategies
CK 3200 Crisis Management Procedures & Techniques
CK 3500 Hotel Front Desk Operations
CK 3600 Hotel Safety & Security
CK 3700 Hotel Maintenance & Repair
CK 3800 Housekeeping & Laundry Operations Housekeeping Standards & Procedures
CK 3900 Food & Beverage Procedures - Standards Operating Procedures
CK 4000 Disaster Preparedness Procedures & Strategies
CK 4500 Anti-Money Laundering Supervision and Compliance
CK 4600 Payment and Securities Systems Management (For Banks &Financial Sectors)
CK 4700 Business Continuity Planning and Management
CK 4900 Fraud and Loss Prevention Supervision (For Banks & Financial Sectors)
CK 5100 Performance Review Management
CK 5200 Call Center Supervision and Management
CK 5600 Customer Service Supervision and Management
CK 5900 Banking and Financial Services Management (For Banks & Financial Sectors)
 
  • "Effective sales and customer service techniques are critical to most corporations." 
  • "Effective debt collection techniques will increase the cash flow and profits of most corporations."
 

2008 Tuition Costs

1 (CK 500) Credit & Collection Management - Consumer & Commercial US $1870.00
2 (CK 600) Debt Collection Management - Managers & Supervisors
US $1870.00
3 (CK 700) Debt Collection Strategies for New & Experience Collectors US $1750.00
4 (CK 800) Customer Service, Marketing & Sales Techniques US $1285.00
5 (CK 1000) Marketing and Public Relations for Hotel & Hospitality US $1780.00
6 (CK 1100) Marketing & Public Relations - Private & Public Sector Corporations US $1780.00
7 (CK 1200) Hotel & Hospitality Operations and Supervision US $1375
8 (CK 1400) Human Resource Management - Private & Public Sector Corporations US $1780.00
9 (CK 1600) Sexual Harassment and Discrimination Compliance Procedures US $720.00
10 (CK 1800) Customer Service and Airport Security Screening Procedures US $1480.00
11 (CK 2000)Supervisory Management Techniques - Private & Public Sector Corp. US $1485.00
12 (CK 2007) Training Design & Presentation Delivery (Train the Trainer) US $1870.00
13 (CK 2009) Management Strategies & Techniques US $1870.00
14 (CK 2100) Project Management & Time Management US $1870.00
15 (CK 3000)Risk Management Procedure & Techniques US $1870.00
17 (CK 3200) Crisis Management Procedure & Techniques US $1870.00
18 (CK 3500)Hotel Front Desk Operations and Supervision US $680.00
19 (CK 3800) Hotel Housekeeping and Laundry Operations Supervision US $680.00
20 (CK 3900) Hotel Food and Beverage Procedures and Supervision US $680.00
21 (CK 4000) Disaster Preparedness Supervision and Management US $1870.00
22 (CK 4500)Anti-Money Laundering Compliance Procedures and Supervision US $1870.00
23 (CK 4600) Payments and Securities Systems Management US $1780.00
24 (CK 4700) Business Continuity Planning Procedures and Supervision US $1870.00
25 (CK 4900Fraud and Loss Prevention Supervision - Banking and Financial US $1780.00
26 (CK 5100) Performance Review Management US $1480.00
27 (CK 5200) Call Center Management and Supervision US $1780.00
28 (CK 5600) Customer Service Management and Supervision US $1780.00
29 (CK 5900) Banking and Financial Services Management US $1870.00
On-Site Or In-House Training Can Be Arranged