Grand Cayman Islands
CK 6243 Government Revenue & Tax Compliance Management Procedures
Grand Cayman Island Treasury and Revenue Department
A Comprehensive in-House On-Site Training
Proactive Training Procedures to Enhance Productivity and Efficiency
Debt recovery, customer service and communication skills were among the matters discussed during a recent four-day training course for staff of Cayman Islands Government's Treasury Department, and persons from two other government entities.
The course was conducted by Mr. Keith Nethersole, a training instructor from a US-based firm.
"Over the years the nature and scope of our business has changed, and the expectations of our clients are more demanding, consequently the need for more targeted training," said Accountant General Debra Welcome. She added, "Recognizing the need for this training, we invited Cohen and Klein of Miami to visit the Cayman Islands and conduct this seminar".
She commented that the course is a comprehensive and proactive training exercise, and it addresses a number of concerns of the Treasury Department staff.
In addition to debt recovery and customer service, course participants looked at effective skip tracing; compliance procedures; teamwork; professionalism; good judgement and negotiation skills in making arrangements for collection of outstanding debts; and assessing priorities in the flow of business.
For further information contact: George Alleyne