Contact

Wall Street Office Address:
30 Wall Street
8th Floor
New York, NY 10005-2205

Telephone: 212-709-8026
Fax: 212-943-2300

 

8362 Pines Blvd.
Suite 289
Pembroke Pines, FL 33024

Telephone: 954-731-6340
Fax: 954-731-6606


 

Manual 222

US $695.00
 
  • The Only Debt Collection Self-Study Manual of Its Kind
  • Step - by - Step Debt Collection Procedures
  • Debt Collectors and Front-line Staff Can Now Learn Practical Ways to Reduce Delinquent Accounts, Increase Cash-flow, and Improve Negotiation Techniques
  • Each Collector Should Keep One of this Manual in His or Her Work Area

Businesses which will Benefit from this Training Manual:
• Hospitals and Medical Facilities
• All Health Service Providers
• Nursing Home Facilities
• Medical Collection Facilities
• Doctors Offices

Individuals who can Benefit from this Training Manual:
• Medical or Health Care Collectors
• Health Care Claim Specialists
• Patient Account Representatives
• Doctors Office Staff
• Health CareAdmissions Representatives
• Individuals who need a Career Change

Some Topics to be Covered in this Manual.
• Medical and Insurance Billers
• Eligibility requirements
• Effective date requirements
• Termination of coverage procedures
• Pre-admission limitation
• Various compliance procedures
• Medical terminology
• Insurance terminology
• Various important definitions
• Admission & registration procedures
• Ways to obtain accurate patient information
• Rules for ensuring that privacy guidelines are meet
• Health care company policies & procedures
• Effective ways of asking for payment
• Contract interpretation
• Requirements of contracts
• Reimbursement and claims procedures
• Workers compensation
• Patient accounting procedures
• Collection follow-up procedures
• Detecting embezzlement
• Computer terminology for health care staff
• Adjustment & void billing tips
• Medical billing procedures
• Reimbursement and claims procedures
• Introduction to phlebotomy
• Coordination of benefits
• Collection follow-up procedures
• What to do when a claim is rejected
• Maximum reimbursement tips
• Medicare patients rights & protections
• Definitions of important medical terms
• Collector’s job description
• Skiptracing techniques
• Third party communication & compliance procedures
• Basic benefits requirements
• Various types of insurance
• Various medical reports
• Interpreting and explanation of benefits
• Medical history reports
• Inpatient & outpatient classifications
• Admissions & registration procedures
• Critical elements of insurance verification
• Maintenance of medical records
• Extensive guide to medical billing
• Various medical billing form
• The advantage of telephone collections
• The importance of good telephone delivery
• Some rules for successful negotiation
• Reducing disputed accounts
• Hospital Agreement
• Negotiation Techniques
• Effective customer service techniques
• Features & requirements of deductible
• Features & requirements of coinsurance
• Setting negotiation targets
• Third party billing policies & procedures
• Billing procedures from start to finish
• The insurance payment clearing house: how it works
• Calculating reimbursements - relevant factors
• How to develop rapport with insurance providers
• What billing departments must do to reduce denied claims
• UB-92 code guidelines and procedures
• ICD-9 form guidelines and procedures
• HMO & PPO guidelines
• HCFA-1500 claim form
• COBRA policies & procedures
• Plus Several Other Topics!