Call Center and Customer Service Testimonials - Cohen & Klein

Skip to content

cohenandklein@cohenandklein.com
training@cohenandklein.com

954-731-6340
954-731-6606
collect@gate.net

Home
About Cohen & Klein Consulting
Categories of Courses
Seminar
Contact Us

Training Courses That You Should Attend Urgently

01-CLIMATE CHANGE MANAGEMENT Available Courses
02-DISASTER-PREPAREDNESS MANAGEMENT Available Courses
03-BUILDING CODES Available Courses
04-DEBT COLLECTION & REVENUE MGT Available Courses
05-SEXUAL HARASSMENT COMPLIANCE MANAGEMENT AND RELATED Available Courses
06-LOGISTICS AND CLIMATE CHANGE MANAGEMENT Available Courses
07-PROCUREMENT AND FACILITIES Available Courses
08-CALL CENTER AND CONTACT CENTER Available Courses
09-CUSTOMER SALES & MARKETING Available Courses
10-BUSINESS CONTINUITY AND CRISIS Available Courses
11-ANTI-MONEY LAUNDERING AND BANKING Available Courses
12-AIRPORTS & SEAPORTS Available Courses
13-CREDIT UNION AND FINANCIAL Available Courses
14-HOTEL & HOSPITALITY Available Courses
15-LOGISTIC HUB AND STRATEGIC Available Courses
16-UTILITY CORPORATIONS Available Courses
17-TRAINING DESIGN & PRESENTATION DELIVERY COURSES Available Courses
18-TECHNICAL AND BUSINESS WRITING Available Courses
19-LEADERSHIP AND COMMUNICATION Available Courses
20-HUMAN RESOURCES AND MANAGEMENT Available Courses
21-EMPLOYEE DEVELOPMENT MANAGEMENT Available Courses
22-BUSINESS DEVELOPMENT AND OPERATIONS Available Courses
23-SUCCESSION PLANNING & LEADERSHIP Available Courses
24-HEALTH AND SAFETY MANAGEMENT Available Courses
25-MICRO-FINANCE MANAGEMENT Available Courses
26-BUSINESS PROCESS OUTSOURCING MANAGEMENT Available Courses
27-SALES AND CUSTOMER SERVICE MANAGEMENT Available Courses
28-BUSINESS DEVELOPMENT MANAGEMENT PROCEDURES Available Courses
29-QUALITY CONTROL MANAGEMENT PROCEDURES Available Courses
30-EMPLOYEE ASSISTANCE MANAGEMENT PROCEDURES Available Courses
31-OFFICE MANAGEMENT PROCEDURES Available Courses
32-PUBLIC RELATIONS AND COMMUNICATION MANAGEMENT Available Courses
33-CREDIT CARD OPERATIONS MANAGEMENT Available Courses
34-GOVERNMENT PUBLIC SECTOR REFORM MGT Available Courses
35-ORGANIZATIONAL DEVELOPMENT MGT Available Courses
36-GOVERNMENT STAFF EMPLOYEES TRAINING Available Courses
37-SUPERMARKET MANAGEMENT Available Courses
38-CLIENT RELATIONSHIP MANAGEMENT Available Courses
39-POLITICAL LEADERSHIP MANAGEMENT Available Courses
40-BANKING AND FINANCE OPERATIONS Available Courses
41-ENERGY AND ELECTRICITY MANAGEMENT Available Courses
42-ENVIRONMENT AND HEALTH SAFETY MANAGEMENT Available Courses
43-DRESS CODE POLICY MANAGEMENT Available Courses
44-GOVERNMENT TRANSFORMATION MANAGEMENT Available Courses
45-DIGITAL TRANSFORMATION MANAGEMENT Available Courses
46-GOVERNMENT TAX COLLECTIONS MANAGEMENT Available Courses
47-PROjECT MANAGEMENT AND CONSTRUCTION Available Courses
48-LOCAL GOVERNMENT MUNICIPALITIES & TRAFFIC MANAGEMENT Available Courses
49-CONSTRUCTION MANAGEMENT Available Courses
50-CORRECTIONAL FACILITIES MANGAEMENT Available Courses
51-CONSULTING MANAGEMENT Available Courses
52–BUSINESS CONTINGENCY AND CONTINUITY MANAGEMENT Available Courses
53–PANDEMIC RISK AND CRISIS MANAGEMENT Available Courses
54–PANDEMIC HEALTH SYSTEMS MANAGEMENT Available Courses
55–HEALTH SYSTEMS OPERATIONS MANAGEMENT Available Courses
56–COVID-19 PROTOCOL MANAGEMENT PROCEDURES Available Courses
57–PANDEMIC EMERGENCY MANAGEMENT PRACTICES Available Courses
58-Covid-19 and Other Pandemic Related Procedures

Call Center and Customer Service Management Testimonials

With Proven Results

CK 1800 Customer Service And Communication Techniques

CK 2004 Coaching, Mentoring & Team-building Techniques For Managers & Supervisors

CK 800: Customer Service, Marketing And Sales Procedures

CK 800: Customer Service, Marketing And Sales Procedures

CK 1800: Airport Customer Service And Communication Procedures

CK 800: Customer Service, Sales And Marketing Procedures

Antigua – CK 6799 Insurance Sales, Marketing, and Customer Service Management Procedures for General Insurance Corporations

Bahamas – CK 5600A Customer Service and Call Center Procedures for Customer Service

Antigua – Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, as well as, Supervisors and Managers

St. Vincent – CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, Supervisors and Managers in Utility Industries

Turks & Caicos Islands – CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable)

Jamaica – CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable)

St. Lucia – CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques

Barbados Light & Power and Barbados Water Authority In-House Training – Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations – (Electricity, Water, Cable, Telephone and Petroleum) (Front-Line and Back-Office Employees, as well as Managers and Supervisors)

Florida – CK 2004 Coaching & Mentoring Management

St. Lucia – CK 700A Debt Collection Management Strategies and Techniques for New and Experienced Collectors, Supervisors and Managers in Utility Industries (Water, Electricity, Telephone, Cable and Petroleum)

Florida – CK 2004 Coaching, Mentoring and Leadership Management

Nassau, Bahamas – Customer Service Management

Barbados, NIS Office – Debt Collection and Call Center Procedures

Saint Maarten, Princess Juliana Airport – Marketing & Sales Techniques

Dominica, National Bank of Dominica – Marketing & Sales Techniques

Anguilla, Cable & Wireless – Customer Service & Marketing Techniques

© ALL RIGHT RESERVED COHENANDKLEIN.COM