8. Bahamas - CK 5600A Customer Service and Call Center Procedures for Customer Service - Click Here |
9. Antigua - Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, as well as, Supervisors and Managers - Click Here |
10. St. Vincent - CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, Supervisors and Managers in Utility Industries - Click Here |
11. Turks & Caicos Islands - CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations - (Electricity, Telephone, Water, Cable) - Click Here |
12. Jamaica - CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations - (Electricity, Telephone, Water, Cable) - Click Here |
13. St. Lucia - CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques - Click Here |
14. Barbados Light & Power and Barbados Water Authority In-House Training - Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations - (Electricity, Water, Cable, Telephone and Petroleum) (Front-Line and Back-Office Employees, as well as Managers and Supervisors) - Click Here |
15. Florida - CK 2004 Coaching & Mentoring Management - Click Here |
16. St. Lucia - CK 700A Debt Collection Management Strategies and Techniques for New and Experienced Collectors, Supervisors and Managers in Utility Industries (Water, Electricity, Telephone, Cable and Petroleum) - Click Here |
17. Florida - CK 2004 Coaching, Mentoring and Leadership Management - Click Here |
18. Nassau, Bahamas - Customer Service Management - Click Here |
19. Barbados, NIS Office - Debt Collection and Call Center Procedures Click Here |
20. Saint Maarten, Princess Juliana Airport - Marketing & Sales Techniques Click Here |
21. Dominica, National Bank of Dominica - Marketing & Sales Techniques Click Here |
22. Anguilla, Cable & Wireless - Customer Service & Marketing Techniques Click Here |