The topic on performance appraisal was the most beneficial part of my training, since it is one of the few times during the year, where an employee and the supervisor, can sit down and have a lengthy face-to-face discussion about all aspects of his/her job. 
There are many supervisors in my organization who could benefit from this program.  They would learn a wide assortment of issues they face on the job daily, including the art of conducting performance appraisals, how to communicate effectively with all levels within the organization, including subordinates, and more effective time management skills which can be used in a personal and/or business setting.  
After attending this training program, I plan to give more recognition to my staff, which will in turn, serve to motivate, inspire, and energize them, and by so doing, help to improve productivity.
The instructor was very professional and knowledgeable, and allowed for interaction and questions throughout the training session.
John Blanchard, Credit Controller, Dominica Electricity Company Ltd. (DOMLEC), Rouseau, Dominica


This Supervisory Management training course was very educational and contained solid information that I can implement in the workplace.
Phyllis Alexander-Toussaint, Human Resources Officer, Dominica Electricity Services Limited, Dominica


The Theory X and Theory Y concepts were most important to me because of my awareness of how different people react to an issue depending on the tone in which they are addressed.  Because of this knowledge, I now know how to handle certain situations, as well as  planning and executing work in a proper manner.  This training was very beneficial to me.
Davidson Andrew, LPG Foreman, PDV Caribe Dominica Ltd. Dominica


This training was valuable to my position.  In my estimation, it is not only designed to develop new supervisors, but it also enhance current leaders in their areas of deficiency.  The areas discussed included useful examples to make the training easily understood.  This is the first training that I’ve attended that kept me intrigued from beginning to end.
Sandy Clements, Accounts & Administrative Supervisor, PDV Caribe Dominica Ltd., Dominica


This was an excellent training course that covered the essential areas of successful management techniques.  I have learnt how to improve on many areas of my role in management, namely, my performance appraisal and coaching techniques, as well as my communication skills.  The instructor was thorough and provided “live” examples as references.
Shanna Newton-Williams, Engagement Manager, Navigant Consulting Services, Dominica