Dominica News and Events
The course manual contains a vast amount of information that I can use as reference in the future. With more practice and review of the material, this course will help me to improve and enhance my effectiveness on the job.
Kerry Shillingford, Acting Recoveries Officer, AID Bank, Roseau, Dominica
The instructor was very knowledgeable and shared personal experiences in order to give us a clearer understanding of the subject matter. I liked the course because it touched on other aspects, and not just on collection. It will enable me to be good listener and help me to identify techniques to use whenever applicable.
Shernell Victor, AID Bank, Roseau, Dominica
This course is a great program for our loan officers within our organization, especially the ones who deal with delinquencies on a daily basis. Although this was a refresher course for me, there were several new areas that I can apply to my day-to-day work that will make me better organized.
Antonio Michael Joseph, Recoveries Officer, National Bank of Dominica, Roseau, Dominica
The way we communicate on a daily basis is good to know in our personal and professional life. The communication techniques I learn will help me to communicate more effectively with my customers.
Kelvin Toussaint, Recoveries Associate, National Bank of Dominica, Roseau, Dominica
This program will help me to improve my effectiveness and was helpful in many other ways. Customer service is an area that applies to almost every job, so this was the area that was of most value to me. I wish that more persons within my organization will be able to attend this program in the future.
Nelisha Chaseau, Administrative Assistant, N2N Distributors Ltd., Roseau, Dominica
This was a wonderful training program, because I obtained a lot of information. The instructor was very knowledgeable and gave some very good examples to get points across to participants. I also liked the videos, they were a good compliment to the instructor's presentation.
Priscilla Morancie, Accounts Supervisor, N2N Distributors Ltd., Roseau, Dominica