The ability to communicate with people from all walks of life is very important, and the most effective way to assist employees in my organization.  This course gave me a comprehensive review of the human resources practitioner’s responsibilities, which I can apply to both my personal and professional live.  By utilizing the combination of time management practices and effective communication techniques, it will help me to implement and/or start the conversation to prepare for future and current incidents that occur or need to be addressed in the organization.
Dionne Francis, Executive Assistant, Kennedys Club Ltd., Antigua


This was very educational and informative training program that incorporated a lot of what I learnt on the job.  I have come away with a lot of new knowledge regarding how and when I use the “memorandum of understanding, scheduling meetings with employees, the health and safety of the employees, and other personnel matters were of significance to me.  The videos used in the training were very helpful to understand the topics discussed.  I liked that at the end of each day we had to summarize what we had covered each day.
Denise Francis Shepard, Human Resources Manager, Kennedys Club Ltd., Antigua


This was a very interactive and informative training program that I enjoyed very much.  I am glad that I had the opportunity to interact with other human resources practitioners who attended this training program.  I found all aspects of the course invaluable since most of my human resources experience was primarily from on-the-job training and hands-on experience.  I view this training program as an asset, which will set the parameters for me to operate from a practical viewpoint, as I feel very empowered and equipped to fulfill the role of human resources manager.
Finally, the instructor was very effective in using real-life situations, which helped to cement the principles in my mind.
Morolie Francis, Human Resources Supervisor, Antigua and Barbuda Social Security Board, Antigua


This human resource management training program was relevant and timely.  I believe that this program would be beneficial to others in my organization who are unaware of their roles and responsibilities of their job in human resources.  I see the need to manage and update our policies and procedures within our organization to ensure that employees are aware of them.  I was truly enlightened and aware of how much human resources has advanced over the years. 
The instructor’s illustrations and real-life examples of the subject matter was remarkable, and I definitely would like to attend more of these training programs in the future!
Brenda J. Lindsey, Assistant Secretary, Human Resources Management Unit, Government of Montserrat, Montserrat


The legal aspects of human resources, the human resources manpower audit, strategic management and planning, the roles and responsibilities of the human resources practitioners, the recruitment and selection process, termination procedures, sexual harassment, crisis management, and others, were all topics of importance to me.  This program will improve my effectiveness based on what I have learnt and will help me to see issues in a new light. 
I can proudly say I left this training being very sure of the career path I would like to take in becoming a human resources manager.  I will take the knowledge I have gained and share it with others to do the same, i.e., follow human resources policies, stating facts, keeping important records, being respectful to others, time management planning, the importance of performance reviews, implementing the Incident Diary, organize productive meetings, mentoring and coaching, and other topics that were covered.
The instructor’s teaching style kept each participant engaged and involved at all times.  Most of all, the instructor really ensured that no stones were left unturned, and that each participant got his/her money’s worth!
This was a well-organized and well-presented workshop!
Naseeka Rogers, Senior Clerical Officer, Human Resources Management Unit, Government of Montserrat, Montserrat


The entire training program was very refreshing.  After my attendance in this program I can see the importance of human resources role within the organization.   The instructor presentation of the subject matter made it easy for the participants to understand.
Edelmiro Jansen, Director, St. Maarten Housing Development Foundation, St. Maarten


The performance review and leadership segments were the topics that I most enjoyed.  The information presented will add value to any organization and increase the effectiveness of the human resources department. 
I left with a clearer and greater understanding of the human resources function due to the instructor’s teaching style, which made the presentation very interesting.  Every topic was clearly presented by the instructor who made learning seemingly easy.  The facilitator’s style is very commendable. 
Pansyna Bailey, Chief Human Resources Officer, St. Kitts-Nevis-Anguilla National Bank Ltd., Basseterre, St. Kitts


The course itself was very informative and very well presented.  I was most interested in the leadership portion of the training, which tied in neatly with the direction of my career path.  As a matter of fact, the topics covered were of importance, and all were valuable to me.  What stood out to me was the quality and the comprehensiveness of the manual that we were given.  Participants will be able to refer to the manual as needed, and to any topic that may arise.  The videos that were shown provided a general overview of the topics that were discussed.  Adding the videos to augment the lecture is a brilliant idea! The instructor ensured that all concepts were understood.
The instructor was very knowledgeable, positive, engaging, and the explanations he provided were clearly communicated.  I would also like to mention the professionalism, approach, demeanor, appearance, and most of all, the level of respect that was shown to each participant.  All these attributes speak volume of the person!
Elreter E. Simpson-Browne, Director/Chair, Human Resources Committee, St. Kitts-Nevis-Anguilla National Bank Ltd.,


Almost every area of this training was of importance to me, example:  staff orientation, staff welfare, and sexual harassment compliance procedures.
Desiree Inniss, Acting HR Manager, St. Christopher Air & Sea Ports (SCASPA), Basseterre, St. Kitts


 Employee welfare was of the most importance to me in this human resources management course.  When employees are aware that the organization has his/her best interest at heart, they are more apt to be more productive, and morale will increase.  Also, the content of this program is extremely useful for anyone who is in a leadership/management position, or aspiring to become a leader.  As an aspiring human resources manager, the knowledge I gain will enable me to position myself in the role ahead as a human resources manager.
Denise R. Christopher, Administrative Assistant, St. Christopher Air & Sea Ports (SCASPA). Basseterre, St. Kitts


I definitely found this program to be invaluable!  I would recommend the course as it was not only informative, but instructional, and will be of great help to me.  A lot of information, that in my opinion was well worth the price.  The experience and knowledge gained is very applicable to my role in human resources.
Akissa Hanley, Human Resources Assistant, Ocean Terrace Hotel, Fortlands, St. Kitts