Cohen & Klein

Over 600 Customized Industry Training Courses
The most practical and comprehensive training in an interactive classroom setting

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CK 600 Debt Collection and Revenue Management for Managers and Supervisors

I would recommend this program because every business needs exceptional customer service in order to stay competitive.  This is why this area of the training was of most importance to me — “exceeding customers’ expectation,” because once achieved, one can have a customer for life!  My attendance in this training will improve my effectiveness because it was very applicable to my job.  “One cannot place a dollar value on knowledge, once it is gained, it’s priceless!”
Dale E. Farrington, Collections Officer, Fidelity Bank (Bahamas) Ltd. Nassau, Bahamas