CK800: CUSTOMER SERVICE, MARKETING AND SALES PROCEDURES FOR TELECOMMUNICATION FRONT LINE AND BACK OFFCE EMPLOYEES

St. Vincent Building & Loan Association, ST. Vincent

Cable & Wireless, Anguilla, Anguilla

Whitchurch & Company Limited, Dominica

Contec-Construction Technologies, St. Kitts

CK 800-Customer Service, Marketing & Sales Techniques

“This program dealt with the core of customer service. If participants follow through with what has been taught, their company will reap great benefits.” Camelita Morris, Executive Secretary, St. Vincent Building & Loan Association

CK 800-Customer Service, Marketing & Sales Techniques

“I would do further training with this instructor because he is a good listener and is very informative and knowledgeable.”-Orngel Battice, Partner Sales Manager, Cable & Wireless, Anguilla, The Valley, Anguilla

CK 800-Customer Service, Marketing & Sales Techniques

“The presentation was broken down into layman’s terms so any level could adapt, adopt, and comprehend what was being taught.”-Kira Thompson-Aird, Communications & Training Manager, H.H.V. Whitchurch & Company Limited, Roseau, Common Wealth of Dominica

CK 800-Customer Service, Marketing & Sales Techniques

“The instructor displayed a high knowledge of the program and was able to present it in a user friendly manner.”-Vanessa L. Ryan, Retail Sales Manager, Cable & Wireless, Anguilla, The Valley, Anguilla

CK 800-Customer Service, Marketing & Sales Techniques

“The instructor was great. He explained everything quite clearly to the class.”-Heston Hamm, Marketing Manager, Contec-Construction Technologies, Basseterre, St. Kitts

CK 800-Customer Service, Marketing & Sales Techniques

“I would do further training with this instruction as he was very effective with his presentation.”-Vincia Hodge, Credit Manager, Cable & Wireless, Anguilla, The Valley, Anguilla

CK 800-Customer Service, Marketing & Sales Techniques

“This program gave me quite a bit of information on customer service awareness and techniques which every organization needs for their success.”-Annmarie Le’Tang, Customer Service Manager, Cable & Wireless, Anguilla, The Valley, Anguilla

CK 800-Customer Service, Marketing & Sales Techniques

“This program dealt with the core of customer service. If participants follow through with what has been taught, their company will reap great benefits.” Camelita Morris, Executive Secretary, St. Vincent Building & Loan Association

CK 800-Customer Service, Marketing & Sales Techniques

“I would do further training with this instructor because he is a good listener and is very informative and knowledgeable.”-Orngel Battice, Partner Sales Manager, Cable & Wireless, Anguilla, The Valley, Anguilla

CK 800-Customer Service, Marketing & Sales Techniques

“The presentation was broken down into layman’s terms so any level could adapt, adopt, and comprehend what was being taught.”-Kira Thompson-Aird, Communications & Training Manager, H.H.V. Whitchurch & Company Limited, Roseau, Common Wealth of Dominica

CK 800-Customer Service, Marketing & Sales Techniques

“The instructor displayed a high knowledge of the program and was able to present it in a user friendly manner.”-Vanessa L. Ryan, Retail Sales Manager, Cable & Wireless, Anguilla, The Valley, Anguilla

CK 800-Customer Service, Marketing & Sales Techniques

“The instructor was great. He explained everything quite clearly to the class.”-Heston Hamm, Marketing Manager, Contec-Construction Technologies, Basseterre, St. Kitts

CK 800-Customer Service, Marketing & Sales Techniques

“I would do further training with this instruction as he was very effective with his presentation.”-Vincia Hodge, Credit Manager, Cable & Wireless, Anguilla, The Valley, Anguilla

CK 800-Customer Service, Marketing & Sales Techniques

“This program gave me quite a bit of information on customer service awareness and techniques which every organization needs for their success.”-Annmarie Le’Tang, Customer Service Manager, Cable & Wireless, Anguilla, The Valley, Anguilla