Florida News and Events
CK 6173 Industrial Relations and Conflict Resolution Management
In this industrial relations and conflict resolution management training course, I was introduced to such topics as: collective bargaining, positive and progressive discipline, and the process of implementing this policy, amongst others. I also got a better understanding of the true role of HR in the organization. As a young leader, this course has given me a strong foundation on which tobuild. The instructor was very knowledgeable and used real-life situations that were very helpful to me.
Regis Burton, HR Systems Analyst, Antigua Public Utilities
St. John’s, Antigua
This course provided me with real-life incidents that I could relate to, and will prove helpful to me in resolving future issues that often arise on the job. The instructor’s style and method of delivery was exemplary. I am very pleased with all the topics that were covered in the workshop, as well as the face-to-face interaction with other participants, as well as the instructor.
Philip Mulcare, Labour Officer, Department of Labour