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Turks & Caicos Islands
CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable)
I would definitely recommend this course as it covers a vast number of topics that can be used in any field. The program will improve my effectiveness in the day-to-day planning, customer interactions, and maintaining accurate documentation when dealing with customers. I will also explore the possibility of using the debt collection software that the instructor mentioned.
Myrline Remy, Credit Control Officer FORTISTCI, Turks & Caicos Islands