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CK 5100 Performance Review and Job Evaluation Management

The discussion on phrases to use, job competencies, bonus structuring creation, and supervisory skills, to name a few, were the areas of most importance for me.  This is an excellent course for someone new to performance management, as well as new supervisors.  The instructor was excellent!
Shirley Smith, Director of HR, Cahill Group of Companies, Newfoundland, Canada

 All aspects of this training program were important to me, I learned a lot. In particular, the art of actively listening and understanding.  These skills will help me in my leadership role to better understand and communicate with my staff and others.  The instructor was very effective in presenting the information to the participants. 
Ann-marie Blake, Supervisor, Banking Institution, Jamaica