Cohen & Klein

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CK 600 Debt Collection & Revenue Procedures
My take-away from this Debt Collections training course, was that it is very practical, and very comprehensive, without a doubt!  The instructor presented an extensive array of topics in the training course, which was thoroughly explained in an easily understood way.  Also, because the training course was interactive, each participant was engaged and focused, and asked and received satisfactory, if not practical answers to his/her questions.  We discussed various issues that occur in an ordinary day on job, and I felt we learnt from each other.  I left the course with information that will be helpful to tighten gaps in our internal processes, as well as new initiatives to improve effectiveness on the job.
Bobette Rigg, Senior Credit Manager, Unicomer (Jamaica) Ltd., Kingston, Jamaica

 CK 600 Debt Collection & Revenue Procedures

The overall content of this course was valuable and can be attributed to the instructor who is very knowledgeable, skilled and competent in presenting difficult information.   I have a greater appreciation for the layout of a call center or collections department, ways to generate various reports, and interpret trends and programs in Debt Collection Management.

Ann-marie Blake, Credit Officer, Banking Industry, Jamaica

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