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St. Kitts

CK 2000B Advanced Supervisory Management 
This course provided me with a lot of information that would help not only individuals in the workplace, but in their day-to-day communication.  I know it has provided me with new tools to handle the situations that will face me in the workplace, especially in the areas of dealing with difficult staff members, ways to increase staff productivity and managing them effectively.  The instructor was very clear in the presentation, and provided many real-life situations that were quite helpful.  I will use this training session to elevate myself within the organization.
Lorene Moore, Supervisor
Social Security Board, Basseterre, St. Kitts

 Customer service is the door to every organization.  It is so vital, that it can affect one’s bottom line, or the organization will stagnate.  As a supervisor, I am taking the knowledge and skills taught in this Supervisory Management program to help me improve the face of my organization, as well as my staff members.  I learned about performance measures, and the proper roles and responsibilities for staff members and supervisors.   
Sandra DeSilva, Supervisor

Social Security Board, Basseterre, St. Kitts

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