Turks & Caicos News and Events Turks & Caicos CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, Supervisors and Managers in Utility Industries (Electricity, Water, Cable, Telephone, and Petroleum) Every section presented in this training program was appropriate and applicable because it covered a broad spectrum …
St. Kitts & Nevis News and Events St. Kitts & Nevis CK 700 Debt Collection Strategies and Techniques for New and Experienced Collectors The manual of information, including sample letters, videos, communication, meeting and telephone etiquette, held a lot of significance for me. I have a clearer understanding of my function and useful tools that …
Barbados News and Events Barbados CK 600 Debt Collection and Revenue Management for Managers and Supervisors The internal operations of a collection agency, and transparency of debt collection techniques, were of utmost value to me. It was a truly informative training program; the topics were relevant and expanded my knowledge. The training manual was very …
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Antigua News and Events Antigua CK 700 – CK 600 – Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, as well as, Supervisors and Managers Because debt recovery calls make up more than 90% of my job functions, this was the topic that was of the highest significance …
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Dominica News and Events Dominica CK 600 Debt Collection and Revenue Management for Managers and Supervisors Since my job involves direct debt collections, the information I received in this training program will be very helpful to improve the way I approach my job. Also, the program covered the entire debt collection process and gave me …
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St. Vincent News and Events St. Vincent CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, Supervisors and Managers in Utility Industries (Electricity, Water, Cable, Telephone, and Petroleum) This course provided training in an area where it is needed but difficult to find. It took on a …
Dominica News and Events Dominica CK 2000 Supervisory Management The topic on performance appraisal was the most beneficial part of my training, since it is one of the few times during the year, where an employee and the supervisor, can sit down and have a lengthy face-to-face discussion about all aspects of his/her job. There are …
Antigua News and Events Antigua CK 700 – CK 600 – Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, as well as, Supervisors and Managers Because debt recovery calls make up more than 90% of my job functions, this was the topic that was of the highest significance …
Dominica News and Events Dominica CK 2007 Training Design & Presentation Delivery (Train-the-Trainer) The discussions between the instructor and students following each module were invaluable. The trainer is knowledgeable and created a comfortable learning environment that built my confidence level.Additionally, I learned the practical applications of making a presentation (the do’s and don’ts), ways to …
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St. Kitts & Nevis News and Events St. Kitts & Nevis CK 600 Debt Collection and Revenue Management Procedures This program was extensive, and the manual will prove very useful in the every-day-life of my duties as a debt collector. I have taken away new and enhanced information, in terms of how to address debt collection …
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