Training Courses That You Should Attend Urgently 01-CLIMATE CHANGE MANAGEMENT Available Courses 02-DISASTER-PREPAREDNESS MANAGEMENT Available Courses 03-BUILDING CODES Available Courses 04-DEBT COLLECTION & REVENUE MGT Available Courses 05-SEXUAL HARASSMENT COMPLIANCE MANAGEMENT AND RELATED Available Courses 06-LOGISTICS AND CLIMATE CHANGE MANAGEMENT Available Courses 07-PROCUREMENT AND FACILITIES Available Courses 08-CALL CENTER AND CONTACT CENTER Available Courses 09-CUSTOMER SALES & MARKETING Available Courses 10-BUSINESS CONTINUITY AND CRISIS Available Courses 11-ANTI-MONEY LAUNDERING AND BANKING Available Courses 12-AIRPORTS & SEAPORTS Available Courses 13-CREDIT UNION AND FINANCIAL Available Courses 14-HOTEL & HOSPITALITY Available Courses 15-LOGISTIC HUB AND STRATEGIC Available Courses 16-UTILITY CORPORATIONS Available Courses 17-TRAINING DESIGN & PRESENTATION DELIVERY COURSES Available Courses 18-TECHNICAL AND BUSINESS WRITING Available Courses 19-LEADERSHIP AND COMMUNICATION Available Courses 20-HUMAN RESOURCES AND MANAGEMENT Available Courses 21-EMPLOYEE DEVELOPMENT MANAGEMENT Available Courses 22-BUSINESS DEVELOPMENT AND OPERATIONS Available Courses 23-SUCCESSION PLANNING & LEADERSHIP Available Courses 24-HEALTH AND SAFETY MANAGEMENT Available Courses 25-MICRO-FINANCE MANAGEMENT Available Courses 26-BUSINESS PROCESS OUTSOURCING MANAGEMENT Available Courses 27-SALES AND CUSTOMER SERVICE MANAGEMENT Available Courses 28-BUSINESS DEVELOPMENT MANAGEMENT PROCEDURES Available Courses 29-QUALITY CONTROL MANAGEMENT PROCEDURES Available Courses 30-EMPLOYEE ASSISTANCE MANAGEMENT PROCEDURES Available Courses 31-OFFICE MANAGEMENT PROCEDURES Available Courses 32-PUBLIC RELATIONS AND COMMUNICATION MANAGEMENT Available Courses 33-CREDIT CARD OPERATIONS MANAGEMENT Available Courses 34-GOVERNMENT PUBLIC SECTOR REFORM MGT Available Courses 35-ORGANIZATIONAL DEVELOPMENT MGT Available Courses 36-GOVERNMENT STAFF EMPLOYEES TRAINING Available Courses 37-SUPERMARKET MANAGEMENT Available Courses 38-CLIENT RELATIONSHIP MANAGEMENT Available Courses 39-POLITICAL LEADERSHIP MANAGEMENT Available Courses 40-BANKING AND FINANCE OPERATIONS Available Courses 41-ENERGY AND ELECTRICITY MANAGEMENT Available Courses 42-ENVIRONMENT AND HEALTH SAFETY MANAGEMENT Available Courses 43-DRESS CODE POLICY MANAGEMENT Available Courses 44-GOVERNMENT TRANSFORMATION MANAGEMENT Available Courses 45-DIGITAL TRANSFORMATION MANAGEMENT Available Courses 46-GOVERNMENT TAX COLLECTIONS MANAGEMENT Available Courses 47-PROjECT MANAGEMENT AND CONSTRUCTION Available Courses 48-LOCAL GOVERNMENT MUNICIPALITIES & TRAFFIC MANAGEMENT Available Courses 49-CONSTRUCTION MANAGEMENT Available Courses 50-CORRECTIONAL FACILITIES MANGAEMENT Available Courses 51-CONSULTING MANAGEMENT Available Courses 52–BUSINESS CONTINGENCY AND CONTINUITY MANAGEMENT Available Courses 53–PANDEMIC RISK AND CRISIS MANAGEMENT Available Courses 54–PANDEMIC HEALTH SYSTEMS MANAGEMENT Available Courses 55–HEALTH SYSTEMS OPERATIONS MANAGEMENT Available Courses 56–COVID-19 PROTOCOL MANAGEMENT PROCEDURES Available Courses 57–PANDEMIC EMERGENCY MANAGEMENT PRACTICES Available Courses 58-Covid-19 and Other Pandemic Related Procedures Call Center and Customer Service Management Testimonials With Proven Results CK 1800 Customer Service And Communication Techniques CK 2004 Coaching, Mentoring & Team-building Techniques For Managers & Supervisors CK 800: Customer Service, Marketing And Sales Procedures CK 800: Customer Service, Marketing And Sales Procedures CK 1800: Airport Customer Service And Communication Procedures CK 800: Customer Service, Sales And Marketing Procedures Antigua – CK 6799 Insurance Sales, Marketing, and Customer Service Management Procedures for General Insurance Corporations Bahamas – CK 5600A Customer Service and Call Center Procedures for Customer Service Antigua – Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, as well as, Supervisors and Managers St. Vincent – CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, Supervisors and Managers in Utility Industries Turks & Caicos Islands – CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable) Jamaica – CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable) St. Lucia – CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques Barbados Light & Power and Barbados Water Authority In-House Training – Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations – (Electricity, Water, Cable, Telephone and Petroleum) (Front-Line and Back-Office Employees, as well as Managers and Supervisors) Florida – CK 2004 Coaching & Mentoring Management St. Lucia – CK 700A Debt Collection Management Strategies and Techniques for New and Experienced Collectors, Supervisors and Managers in Utility Industries (Water, Electricity, Telephone, Cable and Petroleum) Florida – CK 2004 Coaching, Mentoring and Leadership Management Nassau, Bahamas – Customer Service Management Barbados, NIS Office – Debt Collection and Call Center Procedures Saint Maarten, Princess Juliana Airport – Marketing & Sales Techniques Dominica, National Bank of Dominica – Marketing & Sales Techniques Anguilla, Cable & Wireless – Customer Service & Marketing Techniques
Antigua – CK 6799 Insurance Sales, Marketing, and Customer Service Management Procedures for General Insurance Corporations
Antigua – Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, as well as, Supervisors and Managers
St. Vincent – CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, Supervisors and Managers in Utility Industries
Turks & Caicos Islands – CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable)
Jamaica – CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable)
Barbados Light & Power and Barbados Water Authority In-House Training – Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations – (Electricity, Water, Cable, Telephone and Petroleum) (Front-Line and Back-Office Employees, as well as Managers and Supervisors)
St. Lucia – CK 700A Debt Collection Management Strategies and Techniques for New and Experienced Collectors, Supervisors and Managers in Utility Industries (Water, Electricity, Telephone, Cable and Petroleum)