Florida News and Events Florida Credit and Collection ManagementI enjoyed and appreciated this entire training program. I say this because most of the material presented was new to me and to the institution in which I work. I would also recommend this program because of the vast amount of knowledge I picked up. It will …
Florida – CK 500 Credit and Collection Management Read More »
St. Kitts & Nevis News and Events St. Kitts & Nevis Banks Credit Appraisal Procedures ManagementThis course provided me with exposure to credit risks and a better understanding of the recovery process. This program gave me insight into new techniques to assess loan applications, risks and ideas to increase collection from debtors. This course gave …
St. Kitts & Nevis – CK 6126 Banks Credit Appraisal Procedures Management Read More »
Barbados Light & Power and Barbados Water Authority In-House Training Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations(Electricity, Water, Cable, Telephone and Petroleum)(Front-Line and Back-Office Employees, as well as Managers and Supervisors) I would recommend that many more staff from Barbados Light and Power Company (BLPC), as well as the Barbados …
Bahamas News and Events Bahamas CK 700 Debt Collection Strategies & Techniques I have gained valuable insight on how to, and how not to, speak to customers/clients, especially when they are irate. Active listening skills is an art that I can develop because it is extremely important in everyday situations. There were a number of …
Bahamas – CK 700 Debt Collection Strategies & Techniques Read More »
Dominica News and Events Dominica CK 700 Debt Collection Strategies and TechniquesThe course manual contains a vast amount of information that I can use as reference in the future. With more practice and review of the material, this course will help me to improve and enhance my effectiveness on the job.Kerry Shillingford, Acting Recoveries Officer, …
Dominica – CK 700 Debt Collection Strategies and Techniques Read More »
St. Lucia News and Events St. Lucia CK 700A Debt Collection, Customer Service, and Call Center Strategies and Techniques, for New and Experienced Collectors, Supervisors and Managers in Utility Industries (Electricity, Water, Cable, Telephone, and Petroleum) This course was particularly important to me, and I honestly believe that our company could benefit greatly from this …
St. Kitts & Nevis News and Events St. Kitts & Nevis CK 700 Debt Collection Strategies and Techniques for New and Experienced Collectors The manual of information, including sample letters, videos, communication, meeting and telephone etiquette, held a lot of significance for me. I have a clearer understanding of my function and useful tools that …
Antigua – CK 700 Effective Debt Collection Strategies Read More »
St. Kitts News and Events St. Kitts CK 700 – Effective Debt Collection Strategies for New and Experienced Collectors, Credit Administrators, Customer Service and Sales Representatives (In Private and Public Sector Corporations, as well as Financial Institutions) I learned several important lessons after attending this Debt Collection training course. First, the course opened my eyes …
Nevis – CK 700 Effective Debt Collection Strategies Read More »
Jamaica News and Events Jamaica CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable) I would recommend this course to all who work in data and revenue management. Mario Woode, Consultant, Kingston, Jamaica
Turks & Caicos Islands News and Events Turks & Caicos Islands CK 700A Debt Collection, Customer Service, and Call Center Strategies for Utility Corporations – (Electricity, Telephone, Water, Cable) I would definitely recommend this course as it covers a vast number of topics that can be used in any field. The program will improve my …