News Event Testimonial Archives - Page 8 of 20

Barbados Light & Power and Barbados Water Authority In-House Training – Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations – (Electricity, Water, Cable, Telephone and Petroleum) (Front-Line and Back-Office Employees, as well as Managers and Supervisors)

Barbados Light & Power and Barbados Water Authority In-House Training Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations(Electricity, Water, Cable, Telephone and Petroleum)(Front-Line and Back-Office Employees, as well as Managers and Supervisors) I would recommend that many more staff from Barbados Light and Power Company (BLPC), as well as the Barbados …

Barbados Light & Power and Barbados Water Authority In-House Training – Debt Collection, Customer Service and Call Center Management Procedures for Utility Corporations – (Electricity, Water, Cable, Telephone and Petroleum) (Front-Line and Back-Office Employees, as well as Managers and Supervisors) Read More »

Dominica – CK 6134 Executive Assistant Management

News Event Testimonial / By CohenKlein

Dominica News and Events Dominica CK 6134 EXECUTIVE ASSISTANT MANAGEMENTAfter attending this training program, I hope to improve my performance in my day-to-day responsibilities. Each topic presented in the program was very valuable and pertinent to my job and future aspirations. In addition, this course will help to prepare me to move upward within the …

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Florida – CK 6145A The Foreign Account Tax Compliance Act (FATCA), including Anti-Money Laundering Compliance

News Event Testimonial / By CohenKlein

Florida News and Events Florida CK 6145A The Foreign Account Tax Compliance Act (FATCA) Procedures and Anti-Money Laundering Compliance The discussions related to FATCA were of the most importance to me. The facilitator kept attendees involved in discussions to ensure that all the participants had a good understanding of the materials. Bryinda Carroll, Acting Vice President, …

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Florida – CK 5100 Performance Review and Job Evaluation Management

News Event Testimonial / By CohenKlein

Florida News and Events Florida CK 5100 Performance Review and Job Evaluation Management The discussion on phrases to use, job competencies, bonus structuring creation, and supervisory skills, to name a few, were the areas of most importance for me. This is an excellent course for someone new to performance management, as well as new supervisors. …

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Dominica – CK 2000 Supervisory Management

News Event Testimonial / By CohenKlein

Dominica News and Events Dominica CK 2000 Supervisory Management The topic on performance appraisal was the most beneficial part of my training, since it is one of the few times during the year, where an employee and the supervisor, can sit down and have a lengthy face-to-face discussion about all aspects of his/her job. There are …

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Bahamas – CK 6134 Executive Assistant Management

News Event Testimonial / By CohenKlein

Bahamas News and Events Bahamas CK 6134 Executive Assistant ManagementThis training program was very informative. I have come away with a lot of information on how important my role is to the organization. The instructor used personal experience as examples to reinforce points brought out in the discussions.Irene Moss, Executive Assistant, Teachers & Salaried Workers …

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Florida – CK 6173 Industrial Relations and Conflict Resolution Management

News Event Testimonial / By CohenKlein

Florida News and Events Florida CK 6173 Industrial Relations and Conflict Resolution Management In this industrial relations and conflict resolution management training course, I was introduced to such topics as: collective bargaining, positive and progressive discipline, and the process of implementing this policy, amongst others. I also got a better understanding of the true role …

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Bahamas – CK 700 Debt Collection Strategies & Techniques

Debt Collection and Revenue Management Testimonial, News Event Testimonial / By CohenKlein

Bahamas News and Events Bahamas CK 700 Debt Collection Strategies & Techniques I have gained valuable insight on how to, and how not to, speak to customers/clients, especially when they are irate. Active listening skills is an art that I can develop because it is extremely important in everyday situations. There were a number of …

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Antigua – CK 6173 Industrial Relation and Conflict Resolution Management

News Event Testimonial / By CohenKlein

Antigua News and Events Antigua CK 6173 Industrial Relations and Conflict Resolution Management The instructor was clear, concise and knowledgeable about the subjects discussed in the seminar. After my attendance, I feel more equipped to deal with issues that arise on the job.Barry Knight, Chairman, Board of DirectorsSocial Security Board of Antigua & Barbuda CK …

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Dominica – CK 5100 Performance Review and Job Evaluation Management

News Event Testimonial / By CohenKlein

Dominica News and Events Dominica CK 5100 Performance Review and Job Evaluation Management This performance review and job evaluation management training course was very well structured. The course provided me with valuable information that will serve me well in enhancing the efficiency of my workplace. The instructor has a passion for teaching, and did a …

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